Privacy Policy

Last updated: 2 September 2026

AVD Consulting respects your privacy and is committed to handling personal information responsibly and in accordance with applicable data protection laws, including South Africa’s Protection of Personal Information Act, 2013 (POPIA).

This Privacy Policy explains how personal information is collected and used when you visit avdconsulting.co.za or contact AVD Consulting through the website.

Who We Are

AVD Consulting is an independent hospitality operations and technology consultancy based in Durban, South Africa and available to work with clients regionally and internationally.

Website: avdconsulting.co.za
Email: adele@avdconsulting.co.za

Information We Collect

When you contact AVD Consulting through the website contact form, you may provide:

  • First name
  • Last name
  • Email address
  • Subject
  • Information included in your message

Providing this information is voluntary. However, AVD Consulting needs your contact details and sufficient information about your enquiry to respond to you.

The contact form is configured not to store your IP address, browser name or device name with your form submission.

How We Use Your Information

Information submitted through the website is used to:

  • respond to your enquiry;
  • understand the nature of your question, project or business requirement;
  • communicate with you about potential consulting work or other professional opportunities; and
  • continue business communications arising from your enquiry.

Information submitted through the contact form will not be added to a marketing mailing list simply because you contacted AVD Consulting.

How Contact Form Information Is Stored

The website uses SureForms to process contact form submissions.

Form entries are temporarily stored within the AVD Consulting WordPress website as a backup and are configured to be automatically deleted after 90 days.

A notification containing the information you submit is also sent to AVD Consulting by email. If your enquiry results in ongoing correspondence or a business relationship, relevant information and correspondence may be retained separately for legitimate business, contractual, administrative or legal purposes.

Sharing of Personal Information

AVD Consulting does not sell your personal information.

Personal information may be processed by service providers that support the operation of the website, hosting, email and related technology services. Information may also be disclosed where required by law or where reasonably necessary to establish, exercise or defend legal rights.

AVD Consulting seeks to use service providers that apply appropriate safeguards to the information they process.

International Processing

AVD Consulting is based in South Africa and works with people and organisations internationally.

Depending on where you are located and the technology providers involved in operating the website and email services, personal information may be processed or stored in a country other than your own.

Where applicable, AVD Consulting will handle cross-border processing in accordance with applicable data protection requirements.

Security

AVD Consulting takes reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on the law applicable to you and your personal information, you may have rights including the right to:

  • ask what personal information AVD Consulting holds about you;
  • request access to your personal information;
  • request correction of inaccurate or incomplete information;
  • request deletion of personal information where appropriate;
  • object to or restrict certain processing; and
  • withdraw consent where processing is based on consent.

South African individuals also have rights under POPIA and may lodge a complaint with the Information Regulator of South Africa.

Individuals in the European Economic Area or United Kingdom may have additional rights under applicable data protection legislation, including the GDPR or UK GDPR where those laws apply.

Cookies and Website Technology

The website may use cookies or similar technologies that are necessary for the website and its functionality to operate correctly.

If AVD Consulting later introduces analytics, advertising, marketing cookies or other technologies that materially change how visitor information is collected or used, this Privacy Policy and, where necessary, the website’s consent mechanisms will be updated.

Third-Party Links

The website may contain links to external websites, such as LinkedIn. AVD Consulting is not responsible for the privacy practices of external websites. Visitors should review the privacy information provided by those services.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, AVD Consulting’s activities or applicable legal requirements.

The latest version will be published on this page with the date of the most recent update.

Contact

For questions about this Privacy Policy or the personal information AVD Consulting holds about you, contact:

AVD Consulting
Durban, South Africa
Email: adele@avdconsulting.co.za